FAQ – Hackenliebe

1. How do the sizes run?

Our products tend to have a looser and slightly wider fit. If you are between two sizes, we recommend choosing the smaller size. A size chart can be found on each product page.

2. What products do you offer?

We currently offer T-shirts, hoodies, and other products with unique tennis designs. This also includes accessories and decorative items related to tennis. We are constantly working on new designs and regularly expanding our product range.

3. Who are the Court-Style designs for?

Our designs are for all tennis fans – whether beginners, hobby players, club members, or ambitious tournament players. If you want to show your passion for tennis off the court, Court-Style is the right place for you.

4. Are your products suitable as gifts?

Yes. Our shirts, hoodies, and accessories make the perfect gift for tennis players and fans – whether for birthdays, Christmas, or the next tournament.

5. Are the shirts and hoodies comfortable for playing tennis?

Our products are comfortable, breathable, and pleasant to wear – ideal for training, matches, or relaxed hours at the tennis club.

6. Which countries do you ship to?

We ship within the EU and to Switzerland.

7. How much are the shipping costs?

Shipping costs vary between €3.95 and €12.95 depending on the delivery country. The exact shipping costs will be displayed at checkout.

8. How long does shipping take?

Since our products are only produced after your order, manufacturing usually takes 2–5 business days. After production, shipping typically takes 1–3 business days until your order arrives.

9. How does a return work?

If you wish to return a product, simply send a message to our support. After receiving your request, your return will usually be processed within 2–3 business days.

10. What do I do if the size doesn't fit?

No problem. You can return the product and then place a new order in the correct size.

11. What to do in case of a production error or damaged product?

If your product has a defect or arrives damaged, please contact our support and, if possible, send a photo of the product. We will take care of a solution as quickly as possible.

12. What payment methods do you offer?

We accept various secure payment methods, including:

-PayPal

-Klarna

-Credit Card

-Apple Pay

-Google Pay

-Sofortüberweisung (Instant Transfer)

13. How do I properly wash my shirt or hoodie?

To ensure your design lasts a long time, we recommend:

-Washing the product inside out

-Washing at a maximum of 30 °C

-Do not tumble dry

-Do not iron directly over the print

14. Are the prints durable?

Yes. Our designs are applied using high-quality printing processes and are made to look good even after many washes, provided you follow the care instructions.

15. Where are your products manufactured?

Our products are manufactured by our production partners and then refined with our designs. This allows us to ensure consistently high quality.

16. Why does production take a little longer?

Our products are individually produced only after your order. This allows us to avoid overproduction and ensure that each product is made specifically for you.

17. Will there be new designs?

Yes. We regularly work on new creative tennis designs so you can always discover new styles related to tennis.

18. Can I suggest design ideas to you?

Absolutely. If you have a creative idea for a tennis design, you can contact us anytime via our support.

19. I still have a question – what can I do?

If your question has not been answered here, you can always contact our support via email. We will be happy to help you and will get back to you as soon as possible.

Support Email: hackenliebe@gmail.com